|Alcatel OneTouch POP Astro (OT-5042T)||Alcatel OneTouch Evolve (OT-5024N)|
|Coolpad Rogue (3320A)||HTC One M9|
|HTC Desire 626s||Kyocera Hydro LIFE (C6530)|
|Kyocera Hydro Wave (C6740)||LG G Stylo (H631)|
|LG G4 (H811)||LG Leon LTE (H345)|
|LG V10 (H901)||Samsung Galaxy Avant (SM-G386T)|
|Samsung Galaxy S6 (SM-G920T)||Samsung Galaxy S6 Edge (SM-G925T)|
|Samsung Galaxy S6 Edge+ (SM-G928T)||Samsung Galaxy Note 5 (SM-N920T)|
|Samsung Galaxy Grand Prime (SM-G530T)||Samsung Galaxy Core Prime (SM-G360T)|
|Sony Xperia Z3 (D6616)||ZTE Avid Plus (Z828)|
|ZTE Obsidian (Z820)||ZTE Zinger (Z667T)|
TIME: 1-48 hours
T-mobile Phones ANDROID APP UNLOCK Instructions
- Make sure you have an active data connection via 3G/4G/LTE or Wi-Fi. (VERY IMPORTANT)
- From the Application list, tap Device Unlock. (Note: The application may be located in the T-Mobile folder.)
- Tap Continue.
- Choose the Permanent Unlock.
- If successful, restart the device.
It's mandatory with "T-mobile Device Unlock App" Service to check BEFORE place your order that your phone show "Not Eligible for Unlock" error.
If instead you have the error "Server not responding" this mean your phone is not even able to communicate with T-mobile Server (Communication Error)
You need to fix this problem before order since we do not accept complaint / refund request about this specific error.
However we do have some tips to get rid of this error:
1 - Make sure you use the original Stock ROM from T-mobile since it will not work if you flash your phone with any custom Firmware from T-Mobile, CyanogenMod, or even an Unbranded ROM.
2 - However make sure you're using the last version of T-mobile Firmware for your Cell Phone.
3 - Finally (after upgrade) perform a Hard Reset on your Cell Phone (you'll find Hard Reset method on: http://www.hardreset.info or check on YouTube).
4 - Turn off 3G/LTE and force the use of a local WiFi Hotspot.
5 - Make sure you use home Wifi (and not a public/company WiFi since they might use firewall, vpn, etc... that will trouble communication)
If none of these recommendations work for you, then we don't have solution.
If you find a way to fix this problem with another method, please let us now so we can help better our community.
Fill up the form below to get Started!